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A wise person knows how to make the exception to every rule. A wise person knows how to use moral rules to serve other people, not to manipulate them. A wise person is like a jazz musician, using the notes on the page, but dancing around them, inventing combinations that are appropriate for the situation and the people at hand. A wise person is made, not born. Wisdom requires experience. You don’t need to be brilliant to be wise — but without wisdom, brilliance isn’t enough. It’s as likely to get you into trouble as anything else. — Barry Schwartz, author of the Paradox of Choice, in another great talk from TED 2009, on wisdom, and the dangers of not allowing people to learn it and exercise it