How do your customers love you? Let us count the ways. Actually, if you are counting, and working on improving the reasons your customers love you, you’re nurturing one of the strongest engines available to power your way to growth. But first, let’s start with a little background. In December 2003 Harvard Business Review published…
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Category: Grey Matter
Seven Ways To Be More Effective Using Metrics
Many organizations use performance metrics as a method for staying on strategy and measuring their progress. For many, however, it’s difficult to tell whether the effort put into gathering and reporting the measurements is worth the results. For those defining their measures through review of a standardized laundry list, any performance lift is mediocre at…
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Six Tips For Accomplishing More by Doing Less
How often do you plan more for your day than you can accomplish? How about for your year? A certain amount of stretching can inspire creative approaches and raise your productivity. Stretching becomes a problem, however, when it jeopardizes timely delivery and quality. Use the six tips below to make sure you stay on track….
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Get Your Business In Shape for 2008
Have you ever intended to get in shape? Lose that weight? You know you’ll feel better, yet two thirds of us are overweight. Understanding you need to lose weight or telling others you plan to get in shape does not get you any closer to doing it. It takes more than knowing you “should” to…
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